Privacy Policy

1.What information Rowland Remedial LTD collect

When you contact us either via our websites, social media, telephone or when you request our services, we collect the following personal information:

– Name
– Postal address and postcode
– Email address
– Telephone number

Examples of information we gather include:

Enquiries: When you send an enquiry to us, fill out any forms or request our service, we collect that information for means of contact and to enable us to provide our services.

Correspondence: When you get in contact with us, we keep a record of your data to contact you when appropriate. All contact information is kept using secure password protected files and stored on secure Google email servers

2. How Rowland Remedial LTD use the information

We collect your information to allow us to:

– Communicate with you to fulfil any instructions regarding current work carried out by Rowland Remedial ltd.

– Provide our services to you.

We may use your information to contact you for purposes regarding work and services carried out by us. We will contact you by email and telephone.

3.How Rowland Remedial LTD collect this information

We collect this data using online and offline channels.

The online channels we use to collect information are:

– Email
– Online contact form (Website)
– 3rd party contractor

The offline channels we use to collect information are:

– Telephone
– One to one meeting
– 3rd party contractor

4. Security

We have put in place relevant physical, electronic and managerial security measures and procedures to ensure the safeguard of your personal information.

5. Sharing with third parties

We may need to share your information with third parties who we need to communicate with to enable us to provide our products and services. We will share your information with our third parties that provide services to us.

– RBH (Rochdale Borough Housing)
– Other building contractors
– Other local housing associations

6.Access to your information

You have the right to request a copy of your personal data and information that we hold about you and your organisation. If you would like a copy of your personal information, please send us an email to info@rowlandremedialltd.co.uk.

We want to ensure that your personal data is accurate and up to date. If any of the information you have provided us with is inaccurate or has changed, for example address, telephone number, email address then please get in contact by sending an email to info@rowlandremedialltd.co.uk.

You have the right to request deletion of your personal data and information. If you would no longer require us to hold any personal information regarding you and your organisation then please send us an email at info@rowlandremedialltd.co.uk to request deletion of information.

7. Changes to privacy policy

We will keep our privacy policy under constant review. If we change our privacy policy we will contact all our customers and post it on our relevant online pages of the outlined changes. You can request a copy of our privacy policy at any time by sending us an email to info@rowlandremedialltd.co.uk.